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ACHIEVEMENT REPORT
UPM COUNSELING DIVISION CLIENT CHARTER YEAR 2026
| NO. | CLIENT CHARTER | MONTH | ACHIEVEMENT STATUS | IF NOT ACHIEVED | ||
| NUMBER | PERCENTAGE* | JUSTIFICATION | CORRECTIVE ACTION | |||
| 1 |
Ensure that 80% customers get individual counselling/guidance services on the same day (in working hours) after registration is made. |
JANUARY | 100 Session | 100% (90.00%) | - | - |
| FEBRUARY | ||||||
| MARCH | ||||||
| APRIL | ||||||
| MAY | ||||||
| JUNE | ||||||
| JULY | ||||||
| AUGUST | ||||||
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* The percentage is taken after the counselor completes the report in the Counsellor2U System after the session is finished.
Updated:: 06/02/2026 [ayna]
Universiti Putra Malaysia,
43400 UPM Serdang,
Selangor Darul Ehsan,
Malaysia
